Reference

How lc500 Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make deposits via bKash, Nagad, or Rocket, and use our lobby — and exactly how we protect it. Access to lc500 depends on your local law and eligible regions.

Account DataPayment PrivacyCookie ControlsData Requests

Explore the Lobby Read FAQ

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply SSL encryption across every page and transaction, so data moving between your device and our servers — including your bKash or Nagad payment confirmations — stays private. Account access uses OTP verification on login, which means a code goes to your registered mobile number before any session opens. We keep your data only as long as necessary for account operation and legal compliance, after which it is deleted or anonymised. You can request changes to your stored information at any time through live chat or email.

SSL Encryption Every connection to lc500 runs over SSL. Your payment details, account credentials, and session activity are encrypted end-to-end, including bKash and Nagad transactions.

OTP Account Access We use one-time password verification on login. A code is sent to your registered mobile number, so no one else can open your account even with your password.

Cookie Controls We use session and analytics cookies to keep your lobby preferences and detect unusual activity. You can manage non-essential cookies through your browser settings at any time.

Data Retention We hold your data for as long as your account is active and for the period required by applicable law. Once that period ends, records are deleted or anonymised on a scheduled basis.

What We Collect and Why

lc500 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We use this to verify your identity, process deposits and withdrawals, and keep your wallet secure. Transaction records

1
are retained as required by applicable financial regulations; we do not sell or share them with third parties for marketing. Your device and session data — browser type, IP address, pages visited — help us detect unusual login activity and keep your account safe. We may
2
share data with payment processors strictly to complete your transactions, and with regulatory bodies only when legally required. If you are in Bangladesh, your data is processed in line with applicable local law. We do not knowingly collect data from anyone who is not eligible to
3
hold an account under the laws of their region. You can request a copy of your data or ask us to correct inaccuracies at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT CHANNELS

Reach Us About Your Privacy

Have a question about your data or want to submit a request? Our support team handles privacy queries directly — no automated queue for data matters. Reach out through any of the channels below and we will respond as quickly as we can.

Team online

Live Chat

Start a live chat from your account dashboard. For privacy requests, select the account and data topic so we route it to the right team straight away.

Email Support

Send your data request or privacy question to our support email. Include your registered account details so we can verify and respond without delay.

Help Centre

Our Help Centre has step-by-step guidance on submitting data access, correction, and deletion requests directly from your account settings page.

Common Questions About Your Privacy

Here are the questions we hear most often about how lc500 handles personal data, payment records, and account information.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to protect your account from unauthorised access.

We share payment data only with the processors needed to complete your transaction — for example, when you deposit via Nagad or Rocket. We do not sell your data to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered account details. We will verify your identity and send your data summary within the timeframe required by applicable law.

Yes. Submit a deletion request through live chat or email. We will remove your data once any legally required retention period has passed and your account balance is settled.

Transaction records — including bKash deposits and Rocket withdrawals — are kept for the period required by applicable financial regulations. After that, they are deleted or anonymised on schedule.

We use session cookies for account security and analytics cookies to understand lobby usage. You can turn off non-essential cookies in your browser settings without affecting your account login.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoSlot SpinWin InfoFAQ

How lc500 Handles Your Personal Information

How We Protect and Manage Your Data

Reach Us About Your Privacy

Live Chat

Email Support

Help Centre

Common Questions About Your Privacy

01 What personal data does lc500 collect when I open an account?

02 Does lc500 share my payment details with third parties?

03 How can I request a copy of the data lc500 holds about me?

04 Can I ask lc500 to delete my account data?

05 How long does lc500 keep my transaction records?

06 Does lc500 use cookies, and can I control them?

Privacy Policy

Related pages

Related pages