Reference

What You Agree to When You Use lc500

These terms set out the rules for using lc500 — your account, your wallet, and every game in the lobby. Access to our platform depends on your local law and eligible regions, so read this before you open an account.

Account EligibilityWallet RulesbKash, Nagad, Rocket ConditionsJurisdiction NoticeAccount Closure Rights
lc500 What You Agree to When You Use lc500
CONTACT CHANNELS

Reach Us About a Legal or Account Matter

If you have a question about these terms, your account status, or a payment dispute involving bKash, Nagad, or Rocket, our support team handles it directly. Players in Dhaka and across Bangladesh can reach us through the channels below — no need to navigate a long queue.

Live Chat Open the chat widget from any page in the lobby. Describe your legal or account query and an agent will respond directly.
Email Support Send your query to our support address for written records of any legal or account-related correspondence.
Account Help Centre Check the Help section inside your account dashboard for answers to common terms, wallet, and eligibility questions.
ACCOUNT SECURITY

How We Protect Your Data and Account

Your account security and data handling are not afterthoughts here. We apply SSL encryption across every page and every transaction — whether you are depositing via bKash or checking your game history. Here is what we do and what you can ask us to do.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold.

Cookie Use

We use cookies to keep your session active and to remember your lobby preferences. You can manage cookie settings from your browser at any time.

Account Security

Every login triggers an OTP sent to your registered mobile number. If you did not request a login, change your password immediately and contact support.

Data Change Requests

To update or remove personal data tied to your account, contact support via live chat or email with your account details and the specific change you need.

Common Questions About Our Terms

These are the questions we hear most often about account eligibility, data, and legal conditions on lc500.

Access depends on your local law and eligible regions. You are responsible for checking whether online gaming is permitted where you are before opening an account.

Your wallet number is stored securely and used only to process deposits and withdrawals on your account. We do not share it with third parties outside of payment processing.

Contact our support team via live chat or email, confirm your account identity, and ask for a data summary. We will respond with what we hold on your account.

We may suspend or close accounts that breach these terms, including cases of fraudulent payment activity or misuse of the bKash, Nagad, or Rocket wallet verification process.

Raise it through live chat or email support with your account number and the transaction reference. We review disputes and respond in writing so you have a record.

The governing law is stated in the full terms document available in your account dashboard. Eligibility and enforcement also depend on the laws of your own jurisdiction.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.